Curate King

Refund Policy

How cancellations, refunds, and billing corrections work at CurateKing.

Effective: October 20, 2026

Subscriptions

You may cancel your subscription at any time in billing settings. Cancellation takes effect at the end of the current billing period, and you keep paid access until then.
Except where this policy or the law says otherwise, subscription fees are not refunded for partial periods, unused time, or unused features.
If we discontinue a plan or the Service entirely, we will refund prepaid fees for the period after the discontinuation date.
If a billing error charges you the wrong amount, we will correct it and refund the difference.
Where a cooling-off or cancellation right applies to you under consumer protection law, including the Consumer Protection Act, 2002 (Ontario), that right governs over this policy.

We do not charge a setup or onboarding fee for done-for-you plans. Monthly service fees follow the subscription rules above, except that work already performed and content already delivered in a period is not refundable for that period.
If we fail to deliver the core services in your plan for a full billing period due to our error, you may choose a service credit or a refund for that period.
If we publish content to your accounts that you did not approve through the approval workflow your plan defines, that month’s done-for-you service fee will be refunded or credited, at your choice, and we will tell you what changed in our process to prevent a repeat.

Approved refunds go back to the original payment method through Stripe. Timing depends on your bank.
Chargebacks and payment disputes raised with your bank do not cancel your subscription by themselves. Contact us first at support@curateking.com and we will resolve billing problems directly and quickly.